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It's important for businesses to ensure
that tasks big or small like authorising
a purchase, fulfilling an order or
calling a customer are carried out by
its staff on time. However with the
pressure of today's highly competitive
environment and the general day to day
distractions of modern technologies like
E-mail, etc. they can be forgiven not
remembering to manually allocate a task,
to carry it out wrongly or even to carry
out the wrong task.
Of course this may seem like a simple
case of inefficiency but it could in
fact be hiding bigger problems and
adding to the true cost of an order and
reducing margins. To your customers it
can be an even bigger problem and lead
to more serious issues like complaints
and lower supplier rankings.
To date proALPHA has helped many of its
customers via its integrated, system
wide workflow-automation system enabling
them to define their own process rules.
proALPHA is able to turn the tables on
traditional menu driven systems where
users have to find their outstanding
work; with proALPHA the system can
direct the user to what actually needs
to be done.
Unlike many others that simply either do
not offer workflow or offer it as a
third-party bolt-on, proALPHA's
workflow-automation on the other hand is
an integral part of the application
which means that no matter what modules
you choose initially, or even add later
on, workflow-automation will encompass
them all. So whether it's an order being
placed via the web or simply a request
to ship stock you can be assured it will
be brought to the attention of the
correct person(s) automatically.
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